Will Trai's anti-spam steps delay OTPs?
Mint Mumbai|December 03, 2024
India's telecom regulator has tightened regulations to counter spam and unsolicited messages. One measure is mandating the traceability of commercial messages from senders.
Gulveen Aulakh
Will Trai's anti-spam steps delay OTPs?

This led to speculation that OTPs, or one-time passwords, could get delayed and affect transactions initiated by consumers such as bank transfers and online payments.

The Telecom Regulatory Authority of India (Trai) has clarified that the issue will not arise. On Saturday, it extended the 1 December deadline to implement the measure to 11 December. Will OTPs still get affected? Mint explains.

What measures has the Telecom Regulatory Authority of India taken to curb spam messages?

In August, Trai mandated that all message trails must be traceable from 1 November 2024. This move is aimed at enhancing accountability by tracking the origin of messages. To allow for technical upgrades and declarations by principal entities (PEs) and telemarketers (TMs), Trai gave them time till 30 November.

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