![Black Friday game plan Black Friday game plan](https://cdn.magzter.com/1605701739/1730069515/articles/KmD2mwEeQce9QpyEELvsys/BLACK-FRIDAY-GAME-PLAN.jpg)
Black Friday has evolved from being a single day to a month-long sales event that places considerable demand on South African retailers, their staff and their systems.
In the run-up to this period, here's what you should be doing to ensure both your business and your customers are getting the most out of the experience.
Data from last year shows that while South Africa's Black Friday activity was muted overall, shoppers are increasingly going online for Black Friday sales.
Preparing your sales systems
In the run-up to Black Friday 2024, it is important to bolster and test your online offering to ensure that your website and payment systems can withstand traffic peaks caused by more people shopping online.
Global Salesforce data from last year showed that 79% of cyber week e-commerce traffic came from cellphones - more than ever before.
Boosting your customer support systems
Diese Geschichte stammt aus der October 28, 2024-Ausgabe von The Citizen.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent ? Anmelden
Diese Geschichte stammt aus der October 28, 2024-Ausgabe von The Citizen.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent? Anmelden
![Drive to claw back funds Drive to claw back funds](https://reseuro.magzter.com/100x125/articles/23703/1996703/6uLkL2Ac2lOSK0CcMresys/DRIVE-TO-CLAW-BACK-FUNDS.jpg)
Drive to claw back funds
NSFAS: SIU Briefs MPs on Probe into Irregularities at Student Funding Body
![Snags in Trump's refuge offer Snags in Trump's refuge offer](https://reseuro.magzter.com/100x125/articles/23703/1996703/Ye5GIcKsNO1J37nAt4osys/SNAGS-IN-TRUMPS-REFUGE-OFFER.jpg)
Snags in Trump's refuge offer
EXPERTS: IT TAKES YEARS, REQUIRES EXTENSIVE DOCUMENTATION, PROOF OF PERSECUTION
![Undoing climate progress Undoing climate progress](https://reseuro.magzter.com/100x125/articles/23703/1996703/qcoHszFg8Z4AUl0U4Ywsys/UNDOING-CLIMATE-PROGRESS.jpg)
Undoing climate progress
Flooding the zone. Muzzle velocity. Shock and awe. Blah-blah-blah. Perhaps you've heard: since his inauguration as president of the United States, Donald Trump has moved at pace, signing a deluge of executive orders, 26 of them on his first day alone.
![Apartheid is long dead Apartheid is long dead](https://reseuro.magzter.com/100x125/articles/23703/1996703/ilxR0L6gjPaLOtNBnQssys/APARTHEID-IS-LONG-DEAD.jpg)
Apartheid is long dead
Our president and his merry cadres have failed us dismally.
SA prefers bilateral US trade deal - sources
South Africa is preparing to pitch a bilateral trade agreement to the US if President Donald Trump's administration revokes the nation's preferential access to the world's biggest economy as relations between them sour, people with knowledge of the matter said.
![Merino thrives as a makeshift striker Merino thrives as a makeshift striker](https://reseuro.magzter.com/100x125/articles/23703/1996703/2sCJD4SmR1739754453950/MERINO-THRIVES-AS-A-MAKESHIFT-STRIKER.jpg)
Merino thrives as a makeshift striker
Leicester Mikel Merino (right) said his vital double in Arsenal's 2-0 win at Leicester on Saturday was a belated Valentine's Day present for his wife after he forgot to buy her a proper gift.
Matlosana graft probe
Officials being probed for corruption involving millions.
![Bizos sentenced for GBV Bizos sentenced for GBV](https://reseuro.magzter.com/100x125/articles/23703/1996703/z9XJ5BqfEJFCHpVGTgSsys/BIZOS-SENTENCED-FOR-GBV.jpg)
Bizos sentenced for GBV
»» Late lawyer’s son fined R1ook, ordered to do community service.
![Bank on Butch for Carlisle win Bank on Butch for Carlisle win](https://reseuro.magzter.com/100x125/articles/23703/1996703/SCGICbbW5koyfEnUbWPsys/BANK-ON-BUTCH-FOR-CARLISLE-WIN.jpg)
Bank on Butch for Carlisle win
Olly Murphy's Butch is expected to stamp his class on the Dalston Novices' Chase at Carlisle today.
![Looking to invest R500k Looking to invest R500k](https://reseuro.magzter.com/100x125/articles/23703/1996703/CodtbFrE46EbkrleW4Fsys/LOOKING-TO-INVEST-R500K.jpg)
Looking to invest R500k
OPTION: A DIVERSIFIED APPROACH IS IDEAL