Royal Mail falling further behind with delivery targets
The Guardian|November 30, 2024
Royal Mail has failed to deliver about a quarter of first-class post on time in recent months as its delivery performance continues to decline amid an investigation for missing its targets.
Joanna Partridge
Royal Mail falling further behind with delivery targets

The company that owns Royal Mail, International Distribution Services (IDS), said about 76% of first-class post arrived within one working day in the three months to 29 September, lower than the 79% in the previous quarter. It added that 92% of post arrived within two days.

Nearly 93% of second-class post was delivered on time, within three working days, which was worse than the 94% of on-time deliveries made in the three months to the end of June.

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