The company is now at risk of losing a third of its “heartland” older customer base, the study found, with the number of over-fifties considering using Post Office services falling from 60 to 40 per cent in less than a year.
Trust in the Post Office as a whole fell to 69 per cent in April, down from 83 per cent the previous year, according to polling by Savanta seen exclusively by The Independent. The rolling survey interviews more than a million consumers every year, covering over 2,500 UK brands.
Diese Geschichte stammt aus der May 20, 2024-Ausgabe von The Independent.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent ? Anmelden
Diese Geschichte stammt aus der May 20, 2024-Ausgabe von The Independent.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent? Anmelden
Fernandes saves ponderous United with extra-time goal
A stray punch got the battle of Britain going, but it took the right boot of Bruno Fernandes to decide it.
Keys overcomes Swiatek power in semi-final thriller
Tennis has seen its fair share of mesmerising performances.
RFU chief executive vows to stay despite bonus row
A defiant Bill Sweeney has vowed to continue as chief executive of England's Rugby Football Union (RFU) until the 2027 Rugby World Cup, even as he faces a revolt within the game over his tenure.
Canelo vs Crawford is the super fight with a twist
Mexican idol and US star set for September meet as fight fixer Turki Alalshikh strikes again,
Consumer confidence in economy falls to new low’
Consumer expectations for the economy have plunged as the government faces continued pressure over public finances.
SLAVE TO THE BEAT
On 'Eusexua', her defiantly weird paean to the Prague rave scene, FKA twigs bends vital new electronic shapes, writes Helen Brown, while rapper Central Cee's debut delivers
Think kink: the distinctions between BDSM and abuse
Olivia Petter talks to sex educators about what differentiates a consensual sexual practice from abusive behaviour, and why it's so crucial for partners to understand these polarities
Air pollution crisis in focus ahead of Delhi's election
Toxic air in India’s capital, population more than 33 million, has become a key political issue,
Lost Tina Turner track casts light on her return to fame
A surprise treasure has been unearthed from Tina Turner's vaults: the previously unheard track \"Hot for You, Baby\", which was intended for use on her fifth solo album, Private Dancer.
Could Britain really join a European customs union?
Europe's new trade official responsible for post-Brexit negotiations has said a \"pan-European [customs] area\" is something the EU could consider as part of \"resetting\" relations between the UK post-Brexit and the EU.
