PLDT, Smart commended for free routing of 911 calls

Advanced technology from PLDT and its mobile unit Smart Telecommunications enabled the seamless routing of 911 calls to the activated Local Command Centers in Morong, Rizal; Alaminos City, Pangasinan; and Cagayan De Oro City in October, moving closer to the target of a unified and integrated 911 emergency response system across the country.

For Smart and PLDT subscribers in these areas, emergency calls are now routed directly to the respective local government unit's (LGU) Local Emergency Response Centers. The streamlined process eliminates the previous step of routing calls through the Emergency 911 (E911) National Office and results in faster, more direct responses to emergencies.