Issues at MaNaDr Clinic flagged by the health authorities have served as a wake-up call for the telemedicine sector on the importance of good clinical practices, said telehealth players.
The clinic's doctors were found to have conducted teleconsultations of less than a minute, issued multiple medical certificates (MCs) within a short period such as 30 days, and maintained extremely sparse patient case notes.
The incident has impacted public trust in telehealth, said telehealth provider Doctor Anywhere, citing this as a reason for the slight dip in business since news about the case broke in August.
On Oct 24, the Ministry of Health said it intends to revoke MaNaDr Clinic's licence for providing outpatient medical services physically, remotely and at temporary premises such as patients' residences.
Dr Andrew Fang, director of medical affairs at Doctor Anywhere, said the MaNaDr Clinic case has underscored that not all healthcare providers share the same commitment to upholding ethics or the right approach in healthcare.
"While we have seen a slight dip in telemedicine adoption rates, we are confident in a recovery because telehealth continues to meet essential healthcare needs and plays a vital role in supporting Singapore's healthcare system," he said.
The platform, which started operations in 2017, has over one million users in Singapore.
Telehealth platforms The Straits Times spoke to said that to ensure doctors are abiding by ethical and healthcare standards, they have regularly conducted internal audits on consultation length, frequency and issuing of MCs.
Diese Geschichte stammt aus der October 30, 2024-Ausgabe von The Straits Times.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent ? Anmelden
Diese Geschichte stammt aus der October 30, 2024-Ausgabe von The Straits Times.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent? Anmelden
British novelist David Lodge was twice shortlisted for Booker Prize
British novelist David Lodge, who was shortlisted for the Booker Prize twice, has died at the age of 89, his publisher said on Jan 3.
A CITY FOR BABIES
After a successful experiment, The City of Babies Lab has opened a new permanent space dedicated to children aged from birth to 23 months.
Scientist Names 16 New Spider Species After Jay Chou's Songs
A Chinese scientist has named 16 new spider species after songs by popular Mandopop musician Jay Chou.
Actress JJ Jia Xiaochen upset with hubby for not remembering wedding anniversary
Chinese actress JJ Jia Xiaochen has grumbled about her husband, Hong Kong action star Louis Fan, on social media again.
Actress Chen Liping leaves Mediacorp after 40 years
Actress Chen Liping, a household name in the local entertainment industry, has left broadcaster Mediacorp after 40 years.
Raising four cats costly, but gives Rui En four times the joy
In this new series, The Straits Times speaks to pet-owning personalities about the trials and delights of raising their fur kids
Vet Talk Check that your pet is eating safely during the festive season
Pet ownership is on the rise in Singapore, with many families treating their furry companions as one of their own.
Learning to embrace change positively
On the last evening of our recent family holiday, my three children were having a boisterous conversation in the bedroom of the apartment we were staying in.
STRONGER, TOGETHER
Good parent-teacher relationships can boost a child's confidence and holistic development
Roaring Off To A-League Adventure
Tan makes Brisbane debut as sub in loss to Canberra on her return from knee surgery
