Ninja Van suspends operations at Vietnam unit amid wage issues
The Straits Times|September 20, 2024
Company working on resolving delayed salary and social insurance payments
Sharon Salim
Ninja Van suspends operations at Vietnam unit amid wage issues

Logistics technology company Ninja Van is suspending the operations of a subsidiary firm in Vietnam as it works to resolve issues over delayed salary and social insurance payments to employees there.

The subsidiary firm ECRM Nobita, which has three offices based in Ho Chi Minh City, Hanoi and Vinh city, develops software solutions in the field of customer relationship management for online businesses.

Singapore-headquartered Ninja Van co-founder Tan Boxian said in response to queries from The Straits Times: "We've decided to pause operations until the most pressing issues - delayed salary and social insurance payments are resolved."

The firm is looking to fix the issue by the end of next week, he added.

Four employees in human resource, customer service and technical roles based in the Vinh city office told ST on Sept 17 that they have yet to be paid for August and are owed half a month's salary for July.

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