What did you think of this? Please leave a review
The Straits Times|December 07, 2024
Fuelled by the ease of responding online, our inboxes are now clogged with multiple requests per day for five-star ratings and glowing reviews.

In the 1980s, Mr Ed Koch, then New York City's mayor, often grabbed bemused commuters emerging from the subway, asking them a simple, surprising question: "How am I doin'?"

Today, that query seems to be asked of everyone, all day long. Whether you have bought detergent or just had a colonoscopy, every store, website, healthcare provider, airline, credit card company, hotel and car dealership wants to know if you are satisfied, how they could improve and whether you will recommend them.

Fuelled by the ease of responding online, our inboxes are clogged with multiple requests per day for five-star ratings and glowing reviews. And no transaction, however mundane, comes without a plea for feedback. Drivers who retrieve their cars from the valet at the Residence Inn in Berkeley, California, immediately receive a text message asking, "How was your valet parking experience?" The simple act of delivering a parked car now becomes an "experience" that needs to be rated.

The quest for reviews "is the ultimate fetishisation of capitalism", said Dr Robert Thompson, founding director of the Bleier Centre for Television and Popular Culture at Syracuse University. "For centuries, our buy/sell relationship was akin to a one-night stand. Now every transaction is the beginning of a relationship" - one that introduces a social dimension with the supplier.

Despite its intrusiveness and time suck, many people tend to engage with feedback - often happily. We love to be asked our opinions. We have gone from a world where people kept their diaries locked to one where we have private conversations on our smartphones as we walk down the street and share our secrets on social media.

Diese Geschichte stammt aus der December 07, 2024-Ausgabe von The Straits Times.

Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.

Diese Geschichte stammt aus der December 07, 2024-Ausgabe von The Straits Times.

Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.

WEITERE ARTIKEL AUS THE STRAITS TIMESAlle anzeigen
Jay-Z will seek dismissal of sexual assault lawsuit his lawyer calls a 'sham'
The Straits Times

Jay-Z will seek dismissal of sexual assault lawsuit his lawyer calls a 'sham'

Lawyers for Jay-Z (right) plan to ask a judge to toss a lawsuit accusing the American rapper of raping a 13-year-old in 2000, pointing to what they described as \"glaring inconsistencies\" that emerged in an NBC interview of the accuser, who was not named in the suit.

time-read
1 min  |
December 18, 2024
Comedian Jimmy O. Yang finds people who look more like him than himself in lookalike contest
The Straits Times

Comedian Jimmy O. Yang finds people who look more like him than himself in lookalike contest

It looks like there are Asians out there who look more like Jimmy O. Yang than the man himself, said the Hong Kong-born American actor and stand-up comedian.

time-read
1 min  |
December 18, 2024
Brazil judge orders Adele song to be pulled globally
The Straits Times

Brazil judge orders Adele song to be pulled globally

A Brazilian judge has ordered a song by British pop superstar Adele (left), Million Years Ago (2015), to be pulled worldwide - including on streaming services - over an ongoing plagiarism claim by a Brazilian composer.

time-read
1 min  |
December 18, 2024
Local musician-TikToker first from Asia to be nominated
The Straits Times

Local musician-TikToker first from Asia to be nominated

Drumeo Awards: TikTok Drummer of the Year category

time-read
2 Minuten  |
December 18, 2024
Malcolm In The Middle is getting a four-episode revival on Disney+
The Straits Times

Malcolm In The Middle is getting a four-episode revival on Disney+

NEW YORK - One of America's wackiest families is making a comeback.

time-read
2 Minuten  |
December 18, 2024
Pedro Almodovar is not lost in translation
The Straits Times

Pedro Almodovar is not lost in translation

Working in English and directing Hollywood stars can be difficult for European directors. But the Spanish director's The Room Next Door is an exception

time-read
4 Minuten  |
December 18, 2024
Lessons from a dog attack
The Straits Times

Lessons from a dog attack

Viewpoint Canines may bite and scratch when excited or caught by surprise

time-read
4 Minuten  |
December 18, 2024
Could dark chocolate reduce risk of diabetes?
The Straits Times

Could dark chocolate reduce risk of diabetes?

If you have long assumed that you must deprive yourself of delicious foods to be healthy, a new study in medical journal The BMJ offers encouraging news: Eating dark chocolate has been associated with a reduced risk of developing Type 2 diabetes.

time-read
3 Minuten  |
December 18, 2024
BAD BACK
The Straits Times

BAD BACK

More teens and young adults hit with degenerative disc disease

time-read
6 Minuten  |
December 18, 2024
Diplomacy ● Remark about chai in poor taste
The Straits Times

Diplomacy ● Remark about chai in poor taste

I refer to the article \"No shortage of chai for Singapore's envoy in India after 'tasteless' brew post goes viral\" (Dec 16).

time-read
1 min  |
December 18, 2024