How would you define Mouser’s unique strength for its customers?
Our strength is in offering the newest products and working with small- to medium-sized customers to help them grow by getting the latest technology into the hands of the engineers who need them. We define New Products as those which are within 48 months from release to market, which is about 25% of our total inventory.
We also put a lot of time and effort to make sure we have the widest range of parts for all our suppliers. So, this is not about the value of inventory or depth of inventory, but the breadth of inventory. When engineers are looking for parts, they want to go to the one source where they have the optimum chance of finding as much as possible. Plus, we have a motto that says, “Always do the right thing.”
Can you shed some more light on the motto and how you handle its execution?
Our order accuracy rate is very high, but there are times when our customers make mistakes or we make mistakes. We try to fix such mistakes. For example, if the customer has gotten something by mistake that can be returned/exchanged, then we’ll send them the right part.
It’s really important when you’re dealing with a customer to do the right thing. If we look after someone, they come back. So, we do our best to do the right thing to help them come back. op dollars that they want to use.
However, if we have a new technology, and it could be a very small supplier who may be supplying only four or five items, or it could be a supplier who we’ve just signed up, and they have a groundbreaking new technology—we promote it because it’s something that engineers are interested in knowing about.
Diese Geschichte stammt aus der March 2023-Ausgabe von Electronics For You.
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Diese Geschichte stammt aus der March 2023-Ausgabe von Electronics For You.
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TRULY INNOVATIVE ELECTRONICS -INNOVATION UPDATES
Amongst numerous press releases of new products received by us, these are the ones we found worthy of the title Truly Innovative Electronics
Elastomer enhancing smart wearable performance
A high-tech, flexible wearable device made from the innovative elastomer material
Nanotechnology based noninvasive cancer diagnostics
Nanoflake sensors built from indium oxide with platinum and nickel detect changes in isoprene
Space communication with silent amplifiers
In the new communication system from researchers at Chalmers University of Technology, in Sweden, a weak optical signal (red) from the spacecraft's transmitter can be amplified noisefree when it encounters two so-called pump waves (blue and green) of different frequencies in a receiver on Earth.
Advancements in TOPCon solar cells
The structure and performance of tandem devices with highly passivated TOPCon bottom cells
Quantum leap in magnetism refines superconductors
Rice University physicists have uncovered key magnetic and electronic properties in kagome magnets, structures resembling basket-weaving patterns.
Sensor targets food antioxidants
A research team from Hunan City University and Xiangtan University in China has developed a sensor for detecting TBHQ, a food antioxidant used in oils and fats, addressing health concerns at high concentrations.
Data sensing with repurposed RFID tags
UC San Diego researchers have advanced passive data collection with a breakthrough in battery-free sensing.
Seal-inspired sensors to safeguard offshore wind farms
Schematic structure of the seal whisker-inspired flow sensors
Artificial nose identifies scents accurately
Artificial nose identifies scents accurately