Decoding Consumer Emotion
Business Today|April 21, 2019

THE BENGALURUBASED COMPANY’S AI-POWERED SaaS PLATFORM HELPS CONSUMER BRANDS UNDERSTAND PEOPLE’S ‘EMOTIONAL’ RESPONSE.

Sonal Khetarpal
Decoding Consumer Emotion

1) The Founders

Ranjan Kumar, Bharat Singh and Lava Kumar

2) The Idea

While running his adtech firm Redcastle, Ranjan realised that brands spend huge sums on marketing campaigns but still measure their effectiveness via question-and-answer surveys. Purchase decisions are often driven by the subconscious mind, but standard survey questionnaires cannot capture emotional factors.

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