His recipe for greater scale: service every possible consumer. First with 70,000-1,00,000 sq.ft. big-box retail stores, Big Bazaar. Second, in local areas through 2,000 sq.ft. small-format neighbourhood stores, EasyDay (he targeted 10,000 tech-enabled EasyDay stores by 2020). And third, create an online marketplace where these stores could access Future Group’s entire retail inventory. Alongside, he wanted a consumer play as well. His excitement about the group’s fledgling FMCG business, Future Consumer, was particularly infectious. He dreamt of scaling up the ₹2,000 crore business to ₹20,000 crore by 2021.
Three years down the road, those dreams lie shattered. With profits dipping 11.24 per cent to ₹619 crore in the first nine months of FY20 (it is yet to declare full-year results), the group’s woes came out into the open in the last quarter of FY20. Slowdown and an uncertain future amid lockdowns have crippled his ability to service loans, drowning him in ₹13,000 crore of debt. Biyani is staring at sure-shot bankruptcy.
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