Hospitality is multidimensional - it not only H encompasses restaurants, hotels, casinos, amusement parks, events, cruises, entertainment, and other tourism-related services but also wellbeing, customer service, employee engagement and more.
Post the pandemic, the role of hospitality (read hotels) has transformed tremendously. There has been a big shift towards experiences. Experiences not only for the external I guests and audiences but also for our internal guests - the associates. Hotels are now looking to deliver unique, locally inspired experiences, become more sustainable in their daily operations, introduce wellbeing as a way of life practices, introduce new employee engagement, retention tactics and overall try to recreate the wow factor.
Esta historia es de la edición September 2022 de Business Traveller India.
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Esta historia es de la edición September 2022 de Business Traveller India.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
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Magistracy Dining Room
The Magistracy Dining Room honours tradition while delivering a contemporary, inclusive take on the finest British fare
Taverne at Frankfurt Airport Marriott Hotel
Taverne perfectly captures the spirit of Gemütlichkeit - a place where warmth, comfort, and community come together seamlessly
Ronil Goa - JdV by Hyatt
The JdV brand's promise to celebrate the joy of life is personified and highlighted throughout the hotel
Kowloon Shangri-La, Hong Kong
Notable highlights included an eco-friendly filtered water dispenser to minimise single-use plastics, a modern bathroom with a separate shower and access to the Horizon Club Lounge
Pullman Singapore Orchard
I was treated to a superior level of comfort, service, and amenities, making my stay truly exceptional
ÉS Bisztró at Kempinski Hotel Corvinus Budapest
I left feeling satisfied, yet eager to return and explore more of the menu's culinary wonders
Grand Hyatt Hong Kong
The lobby is a stunning homage to the glamour and sophistication of the Art Deco era
Kollázs at Four Seasons Hotel Gresham Palace Budapest
As my first visit to Budapest, Kollázs came highly recommended, so it was the natural choice for my inaugural dinner in the city
JW Marriott Singapore South Beach
A design-driven landmark ensconced between three heritage buildings and two new hotel blocks at Marina Bay
The Singapore Edition
From the boardroom to the bedroom, The Singapore EDITION seamlessly integrates style, comfort, and service, making it my ultimate home away from home.
