The centuries-old Japanese tradition of stamping documents with seals—or hanko—instead of signatures is rapidly succumbing to the need to work from home, leading even storied corporate giants such as Nomura and Toyota to call on a little-known company called Bengo4.com to help make the leap to electronic signatures.
According to Bengo4.com, its CloudSign is the dominant e-signature service in Japan, with an 80% market share (by corporate users). More than 100,000 companies use CloudSign, up from less than 50,000 a year ago, according to the company. “CloudSign is changing the traditional hanko culture,” says company founder Taichiro Motoe, 44, in a mid-September video interview with Forbes Asia, his first with international media.
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