The Best Resort

Boutique resorts are leveraging innovation for quicker problem solving and enhanced guest experiences

- Vinita Bhatia

Till a few years ago, not too many hoteliers looked at the resorts business as a viable one. But a few forward thinking industry leaders persisted, and today there is an ever-growing presence of well-performing boutique resorts across the country.

One such company was Ambuja Neotia Group, which currently has a bouquet of four hotels, which includes two boutique and two upper-upscale hotels as well as four social clubs, six fine dining restaurants, a chain of Tea Junction outlets and some banquet halls.