A meeting was called, and the masked staff gathered in the conference room. As one helming the organisation, she drove home her message loud and clear, and vociferated her instructions in cold, clipped tones, exhorting strict adherence and meticulous compliance. The establishment had been disoriented for a while, thanks to the pandemic bombshell, and a general slacking up was perceptible. Summons for the meeting had yanked everyone out of their inertia.
And once the slumber was shaken off, they were galvanised into action in double quick time. The environment was surcharged with positivity and abuzz with activity. There was something unusual about her, quite often verbalised as charisma, and an extraordinary capability to create synergy. It looked as though she was anointed by some superpower and stamped with the power to command. Like the Pied Piper of Hamlin, she led, and the swarm followed. She called the tune, and they chorused in unison. She had indeed made her foray into the scene with a bang.
Independence Day was round the corner. Covid clouds were hovering, and celebrations had to be low key, due to social distancing and lockdowns, not to speak of restrictions and taboos. She exhorted people to observe the National Day in a befitting way and they did! The show was on, with jubilation being far from muted.
Esta historia es de la edición March 2021 de Indian Management.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor ? Conectar
Esta historia es de la edición March 2021 de Indian Management.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor? Conectar
Trust is a must
Trust a belief in the abilities, integrity, values, and character of any organisation is one of the most important management principles.
Listen To Your Customers
A good customer experience management strategy will not just help retain existing customers but also attract new ones.
The hand that feeds
Providing free meals to employees is an effective way to increase engagement and boost productivity.
Survival secrets
Thrive at the workplace with these simple adaptations.
Plan backwards
Pioneer in the venture capital and private equity fields and co-founder of four transformational private equity firms, Bryan C Cressey opines that we have been taught backwards in many important ways, people can work an entire career without seeing these roadblocks to their achievements, and if you recognise and bust these five myths, you will become far more successful.
For a sweet deal
Negotiation is a discovery process for both sides; better interactions will lead all parties to what they want.
Humanise. Optimise. Digitise
Engaging employees in critical to the survival of an organisation, since the future of business is (still) people.
Beyond the call of duty
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
Workplace courage
Leaders need to build courage in order to enhance their self-reliance and contribution to the team.
Focused on reality
Are you a sales manager or a true sales leader? The difference, David Mattson, CEO, Sandler® and author, Scaling Sales Success: 16 Key Principles For Sales Leaders, maintains, comes down to whether you can see beyond five classic myths that we often tell ourselves about selling.