Lean transformation is much more than just a tools deployment process. It entails an evolutionary learning process; only, the lessons are never the same for all.
The Machine that Changed the World called ‘lean production’ a paradigm shift, a new way of looking at the enterprise focusing on flow of value to customers rather than efficiency of individual processes. The model was Toyota. What many missed was that the lean enterprise includes much more than manufacturing and it starts with product and process development. Which products and services will create enough value for our customers to allow us to beat the competition? How can we introduce a stream of desirable products and services efficiently, on time, with high quality? We address these issues in Designing the Future. 1
Is it better to have a disruptive product or service that changes the industry or exceptional execution of a steady stream of new offerings to deliver fast and affordable with high quality? The best companies want both.
Tesla is an example of brilliant vision and product ideation and terrible execution. The result: well, a bit mixed. On one hand, Tesla has shaken up the auto industry and made electric cars cool. So cool that customers have been willing to pay in advance, accept lengthy delays in getting their Tesla, accept quality sloppiness, and deal with inconveniences in getting service and replacement parts. On the other hand, existing auto companies are imitating Tesla features and executing well so customers can pay less, get their vehicles on time, with high quality, and get their vehicles easily serviced. Who will win in the long term?
But Tesla is actually an extremely rare case of a company with a visionary CEO that was able to disrupt an industry—the tip of the innovation iceberg. Most companies compete more incrementally and depend on cost, quality, customer-focused innovation, and timing for competitive advantage.
What is Lean Product-Process Development?
Esta historia es de la edición June 2019 de Indian Management.
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Esta historia es de la edición June 2019 de Indian Management.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
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Trust is a must
Trust a belief in the abilities, integrity, values, and character of any organisation is one of the most important management principles.
Listen To Your Customers
A good customer experience management strategy will not just help retain existing customers but also attract new ones.
The hand that feeds
Providing free meals to employees is an effective way to increase engagement and boost productivity.
Survival secrets
Thrive at the workplace with these simple adaptations.
Plan backwards
Pioneer in the venture capital and private equity fields and co-founder of four transformational private equity firms, Bryan C Cressey opines that we have been taught backwards in many important ways, people can work an entire career without seeing these roadblocks to their achievements, and if you recognise and bust these five myths, you will become far more successful.
For a sweet deal
Negotiation is a discovery process for both sides; better interactions will lead all parties to what they want.
Humanise. Optimise. Digitise
Engaging employees in critical to the survival of an organisation, since the future of business is (still) people.
Beyond the call of duty
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
Workplace courage
Leaders need to build courage in order to enhance their self-reliance and contribution to the team.
Focused on reality
Are you a sales manager or a true sales leader? The difference, David Mattson, CEO, Sandler® and author, Scaling Sales Success: 16 Key Principles For Sales Leaders, maintains, comes down to whether you can see beyond five classic myths that we often tell ourselves about selling.
