Even though remote work structures and tech-driven set-ups have been in vogue for a while, 2020 has accelerated digital transformation by a few years, if not more. Workplaces across the globe are undergoing transformation at breakneck speeds; and while digital acceleration continues to take place, leaders need to simultaneously prepare for imminent change in the context of employee productivity, employee engagement, rewards and recognition programmes, and overall organisational well-being.
The fact of the matter is that even though the pandemic has impacted all sectors in unpredictable ways, the widespread repercussions on the economy will be felt for years to come.
The bigger question is: What next?
The honest answer to this is that nobody might actually know what is coming. From a factual standpoint, we currently lack credible data to predict when the world will return to even a semblance of normalcy. Until then, leadership needs to undergo a monumental shift.
Especially during a crisis, employee feedback and active listening are paramount. In fact, building trust, easing anxieties, and calming fears become part and parcel of a leader’s portfolio, if not the most important bit. Leaders must therefore invest in building their empathy as well as their emotional resilience levels.
First things first. It is important to define resilience and understand what it takes to build leadership resilience when navigating through uncharted territory. Simply put, it is the capacity with which an employee is able to bounce back after going through a phase of adversity, respond to change, feel a sense of control over his or her own workflow, and establish a sense of community at work.
Esta historia es de la edición October 2020 de Indian Management.
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Esta historia es de la edición October 2020 de Indian Management.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
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The hand that feeds
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Survival secrets
Thrive at the workplace with these simple adaptations.
Plan backwards
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For a sweet deal
Negotiation is a discovery process for both sides; better interactions will lead all parties to what they want.
Humanise. Optimise. Digitise
Engaging employees in critical to the survival of an organisation, since the future of business is (still) people.
Beyond the call of duty
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
Workplace courage
Leaders need to build courage in order to enhance their self-reliance and contribution to the team.
Focused on reality
Are you a sales manager or a true sales leader? The difference, David Mattson, CEO, Sandler® and author, Scaling Sales Success: 16 Key Principles For Sales Leaders, maintains, comes down to whether you can see beyond five classic myths that we often tell ourselves about selling.
