Technology is sounding the death knell for salespersons in many industries. Embracing the change and adapting could put one on the revival path.
The dead bodies keep on mounting. It started with the secretary, she was the first to be killed. Then came the postman and the travel agent, they too were murdered mercilessly. After this, there was an avalanche of professions that were found dead in cold blood. The serial killer in each case was the same—technology. It is gigantic, omnipotent, and ruthless. It is coming over for you, me, and everybody!
We always thought there was this one guy, the salesman, who will fight till the very end and come up a winner. After all, he was our only connection with the customer. He could turn your inventory into cash and bring back valuable feedback about the competition and the customer. He was the one who brought home the bread and butter. But the target of technology for some time now has been this poor soul, with the intent to wipe him off too.
Sales as the customer connect
Esta historia es de la edición April 2019 de Indian Management.
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Esta historia es de la edición April 2019 de Indian Management.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
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Trust is a must
Trust a belief in the abilities, integrity, values, and character of any organisation is one of the most important management principles.
Listen To Your Customers
A good customer experience management strategy will not just help retain existing customers but also attract new ones.
The hand that feeds
Providing free meals to employees is an effective way to increase engagement and boost productivity.
Survival secrets
Thrive at the workplace with these simple adaptations.
Plan backwards
Pioneer in the venture capital and private equity fields and co-founder of four transformational private equity firms, Bryan C Cressey opines that we have been taught backwards in many important ways, people can work an entire career without seeing these roadblocks to their achievements, and if you recognise and bust these five myths, you will become far more successful.
For a sweet deal
Negotiation is a discovery process for both sides; better interactions will lead all parties to what they want.
Humanise. Optimise. Digitise
Engaging employees in critical to the survival of an organisation, since the future of business is (still) people.
Beyond the call of duty
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
Workplace courage
Leaders need to build courage in order to enhance their self-reliance and contribution to the team.
Focused on reality
Are you a sales manager or a true sales leader? The difference, David Mattson, CEO, Sandler® and author, Scaling Sales Success: 16 Key Principles For Sales Leaders, maintains, comes down to whether you can see beyond five classic myths that we often tell ourselves about selling.
