‘BIGGEST CULTURAL REVOLUTIONS IN RETAIL ARE BROUGHT ON BY TECHNOLOGY'
Point of Purchase|January 2020
Arizona-based AIdriven supply chain management platform provider JDA Software, which provides end-toend solutions spanning supply chain and retail planning, execution, delivery and workforce management, has recently appointed Umesh Gaur as Managing Director of JDA Software’s Center of Excellence (CoE) in India. In his new role, Gaur will be responsible for providing leadership to the two CoEs in Bengaluru and Hyderabad, and continue to be instrumental in interacting with regional customers underlining the JDA value proposition from the sales cycle through to delivery and implementation. In an exclusive interview with Point Of Purchase, Umesh Gaur talks about how the company is solving some real-time problems for some of the biggest retailers around the globe.
Smita Sinha
‘BIGGEST CULTURAL REVOLUTIONS IN RETAIL ARE BROUGHT ON BY TECHNOLOGY'

Can you take us through the company’s journey so far and the solution you offer for the retail segment?

JDA Software is a supply chain company providing end to end solutions to some of the largest retailers, manufacturers and third-party logistics providers in the world. We began as a retail company ourselves way back in 1983. Our founder, James D Armstrong developed one of the first merchandise management system (MMS) software applications in the industry that is still being used today by hundreds of retailers around the globe.

In the last 4 decades, JDA has grown organically as well as inorganically through the acquisitions of other complementing retail software providers such as Arthur for merchandise planning, Intactix for category management and Intellect for channel clustering and size scaling. On the store operations side, we have solutions to manage in-store execution such as Enterprise Store Operations and Workforce Management which complement our backend planning and execution capabilities.

What is your USP?

Our USP is a combination of domain expertise, strength in technology and the ability to innovate at a rapid pace with solutions that solve the industry’s problems at scale. We continue to be the pioneers in retail planning and category management. Our next generation offerings from JDA Luminate portfolio is built on that foundation and provide AI/ML solutions that help our customers anticipate future challenges, bringing supply chain visibility using predictive data analytics and enabling one to respond to the dynamism needed in the supply chain.

What market factors drove the development of a AI-driven supply chain management platform? What is the demand for such solutions?

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