Skilling the unskilled How robust training brought down attrition rates for this jeweller
The Retail Jeweller|November - December 2020
KARAN KOTHARI JEWELLERS identified the area that needs the most care for any business to achieve its ultimate goal. The jeweller focused more on their staff and has been reaping dividends since.
Skilling the unskilled How robust training brought down attrition rates for this jeweller

With five showrooms across Maharashtra and a staff strength of 350, Karan Kothari Jewellers is looking at an upward graph. With innovative inventory and marketing strategies, there is one other thing that this jeweller focuses on — the employee. This has paid off, and how.

According to Pradeep Kothari, owner of Karan Kothari Jewellers, employees are the most important aspect of any organization. They are the face of the brand and the warriors who bring in profits with their unique approaches and innovative marketing skills. When an employee feels valued, they stay; otherwise, they move on to greener pastures. In private organizations, we generally see a high attrition rate that goes to 25-30%, whereas incorporate, the rate is much lower owing to discipline and an organizational structure that plays a key role.

Esta historia es de la edición November - December 2020 de The Retail Jeweller.

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Esta historia es de la edición November - December 2020 de The Retail Jeweller.

Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.

MÁS HISTORIAS DE THE RETAIL JEWELLERVer todo
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The Retail Jeweller

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HUID: Paralyzed by incapacity
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The Retail Jeweller

HUID: India's quest for GOLD PURITY EXCELLENCE

The Indian gold jewellery sector’s journey towards hallmarking has been long, slow and bumpy. Although voluntary hallmarking became available in April 2000, compromised gold was still widely sold in the market — a fact of which neither public nor government was ignorant. In June 2021, however, hallmarking became mandatory. Manufacturers, jewellers and consumers now must quickly come to grips with the new purity norms, which juxtapose a unique six-digit ID for each item with the utterly inadequate state of India’s hallmarking infrastructure. The Retail Jeweller weighs the pros and cons of this sharp turn in the current, mid pandemic moment, when the gems and jewellery industry is more dependent than ever on gold sales.

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INTERVIEW - SACHIN JAIN
The Retail Jeweller

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INTERVIEW - AJOY CHAWLA
The Retail Jeweller

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As long ago as the early 2000’s, Tanishq, the preeminent brand in organised jewellery retail, made known that gold purity standard in India is questionable. It equated purity with trust, winning over millions of customers. Will mandatory hallmarking erode that lead? Not so, Ajoy Chawla, CEO, Jewellery Division, Titan Company Limited, tells Soma Bhatta - trust is an edifice of many levels, and purity is only the first one.

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INTERVIEW - COLIN SHAH
The Retail Jeweller

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INTERVIEW - SHAILESH SANGANI
The Retail Jeweller

INTERVIEW - SHAILESH SANGANI

IIJS 2021 has surprised the trade for many reasons: the highest number of exhibitors ever in the history of the show; forty percent larger show space and shifting base to Bengaluru after a three-decade plus unbeaten stint in Mumbai. Shailesh Sangani, convener, national exhibitions, GJEPC, speaks to Soma Bhatta about the key highlights, trade expectations and why retailers should brave the odds to visit the upcoming show.

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GOLD: A Modern Rendition
The Retail Jeweller

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From the earth, for the earth: How natural diamond miners are rehabilitating nature
The Retail Jeweller

From the earth, for the earth: How natural diamond miners are rehabilitating nature

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