The Crisis manager

Suresh Narayanan, Chairman and MD of Nestle, speaks about the company's strategy post the Maggi crisis.

- Sounak Mitre

Equity analysts call him the "turn-around" MD. At Nestle India Ltd, he is known as an expert crisis manager. Suresh Narayanan, chairman and managing director of Nestle India, agrees that managing the Maggi noodles crisis was the toughest assignment of his career. The 56-year-old Nestle veteran says that he, along with his team, has been reconstructing the Swiss company's local unit in India for a safer future. In an interview, Narayanan spoke about how the commitment of the Swiss parent has increased post the Maggi fiasco. Edited excerpts. 

India contributes less than 2% to Nestle's global revenue. After the Maggl debacle, how important is India as a market for the Swiss parent?