NHS Out-Of-Hours Rethink On Cards
Am Bratach|No 314, December 2017

Local working group to discuss “viable proposals” for urgent care

NHS Out-Of-Hours Rethink On Cards

NHS HIGHLAND managers are facing hard questions over the latest reduction in out-of-hours services in North West Sutherland, writes Anne Macdonald. At the beginning of November, responsibility for out-of-hours care in the parishes of Tongue and Farr was transferred to a weekend locum based in Thurso. Prior to this, locums had been had been housed with local accommodation providers, situated much closer to the patients they served.

From February next year, it is intended that all out-of-hours calls in the area, including evenings, be directed through the NHS 24 helpline. From this point, those requiring medical attendance will be transferred to a practitioner in Thurso.

Many of the communities affected only learned the changes were about to happen via the press, leading to frustrations over a lack of communication and reassurance to patients.

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