India is among the top five growing markets for Booking.com which has moved from being an 'accommodation only' travel metasearch engine to new areas of last mile connectivity taking the friction out of travel and enabling its customers to experience the world seamlessly
As one walks into Booking.com's headquarters in The Bank building in Amsterdam, one is struck by the seamless open concept, quirky office decor, numerous break out spaces, gaming areas, green meeting rooms and amazing views of the city (including a windmill!) from the terrace that even has an old clock tower. Every booking.com office - they have 14 of them in Amsterdam and 198 worldwide - has incorporated into its design one element of the city they are based in. Not surprisingly, the HQ has a cycle track inside the office because Amsterdam is known for its cycling culture.
Booking.com also has a multi-cultural workforce - there are around 100 nationalities working in this office alone. And this is where CEO Gillian Tans is spearheading Booking.com's new revenue streams. She says, “Our aim is taking the friction out of travel. We keep the customer at the centre of everything we do. We are always creating and testing new products that enable people to experience the world seamlessly.”
From an accommodation only company, Booking.com is now moving into new areas in last mile connectivity like ground transportation, airport transfers/shuttles, experiences, ticketing for events, services of the property (like say a guest wants a goldfish in a bowl in his room). “We don't believe in copying others. So we will first build the supply and then see how the experiences can be innovative. The key is how to create customer value and execute smarter than the others,” reiterates Tans.
Presently the company has introduced activities/experiences in 44 cities including Barcelona, London, Paris. Its car rental service has also been integrated into the Booking.com platform as Booking.go.
Esta historia es de la edición Express Travelworld (Vol.13, No.6) July, 2018 de Express Travelworld.
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Esta historia es de la edición Express Travelworld (Vol.13, No.6) July, 2018 de Express Travelworld.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
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'The Proposed Crafts School Will Have Fully Equipped Working Studios For All The 28 Crafts Of Kutch'
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Tourism Has The Biggest Multiplier Effect: KJ Alphons Union Tourism Minister
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Invest In Our Tourism Sector, Says MP Tourism
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Luxury On Track
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#Enjoy The Seaview
Signature Swarovski crystal staircases, the longest zipline at sea, the first-ever cruise ship restaurant by two Michelin starred chef Ramón Freixa, and much more. Global cruise brand, MSC Cruises recently unveiled its swanky new waterbaby, MSC Seaview at a grand christening ceremony in Genova, Italy.
Airlines Preferred Mode Of Transport In India: Survey
Airlines Preferred Mode Of Transport In India: Survey
GTM 2018 : A Key Milestone
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Behold… It's Bohol!
Located in the heart of Central Visayas, the island province of Bohol is the 10th largest island in the Philippines and one of the country’s most iconic travel destinations. It is composed of an oval-shaped mainland surrounded by 72 smaller islands. The province is abundant in beaches and resorts. It’s well-known for Panglao beach and Anda beach. Tagbilaran City, the capital of Bohol, is known as the ‘City of Friendship’.
an ocean of opportunities
the potential of cruise tourism both in terms of passenger movement on varied itineraries and india as a cruise tourism port has been discussed since over a decade. in this cover story, industry experts identify the challenges and the possible way forward in this niche line of business.
Air Canada Positive On Business From India
AIR CANADA is bullish on driving growth from the India market through its newly commenced Mumbai-Toronto direct flight – the only non-stop service on this route.
