In 2015, when Chennai “went under” due to an unusual flood situation, many software companies, especially those functioning on its IT Corridor, were scrambling around to make arrangements to ensure that business operations continued without any break.
In most of the cases, the affected company shifted operations to any of other metros where it had an office. The crisis would have driven home to some companies, the importance of having a business continuity plan in place. The December Deluge, as it is remembered in Chennai, was not unusual in delivering this message. Following every crisis that disrupts regular business functions, there is bound to be some introspection, which however proves fruitful only if it translates into efforts to have a business continuity plan. It may be difficult to predict when a crisis will strike, but chalking up a broad spectrum of crises that can be expected and having back-up work plans should not be a challenge.
K.S. Raja Rajasekar, deputy general manager - HR, Kone Elevator, says that companies should have a basic business contingency plan; and during a crisis situation they should only be fine-tuning it, factoring in the unique aspects of the ongoing crisis.
That takes us to the question: What are the salient features of an effective business continuity plan?
Process simplification
Creating a template of regular processes with crisis situations in mind is an essential aspect of such an exercise.
This template simplifies the regular processes so that anybody down the totem pole can perform them, says Raja Rajasekar.
Process simplification, Raja points out, will enable employees of allied departments to perform the functions of a department that may be hard hit by a crisis.
Parallel workforce
Esta historia es de la edición March 18, 2020 de The Hindu.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor ? Conectar
Esta historia es de la edición March 18, 2020 de The Hindu.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor? Conectar
‘Olympics Cancellation Likely If Vaccine Not Found In Time'
Further delays impossible, says Tokyo Games organising panel chief Mori
It's Wholesale Only At Koyambedu Market
Retail outlets to remain shut to bring down crowding.
Ministry Does U-Turn On Plasma Therapy
Treatment not proven: Health official
Trump's Bleach Statements Echo Claims By Pseudo-Scientists
‘Miracle cure’ quacks have long promoted industrial bleach to treat autism, malaria and many other medical conditions
U.S. May Seek Damages From China
President says many options on the table to hold Beijing accountable, draws an angry response
Koyambedu Market May Be Shifted Out
Decision likely at today's meeting of stakeholders; aim is to enforce physical distancing
Massive Spike Of 522 Cases In Maharashtra
On Monday, cumulative tally surged to 8,590 positive cases with 27 more deaths
The Script Of Disruption And A New Order
Across the globe, the geopolitical and geo-economic fallout of the COVID-19 pandemic could be serious
A Policy Road Map To Tackle Covid-19
The interest of each and the interests of all now coincide, not only within nations but for all humanity
ICMR Says No Payment Made For Chinese Test Kits Supplies
Alleged profiteering by distributors supplying the kits