When Mr Zeng, 63, finally got hold of someone on the phone line who was able to help, he was on day eight of an isolation order and had run out of food at home.
Crying over the phone, the senior who lives alone in the western part of Singapore told volunteers from social enterprise SG Assist that he had been surviving on canned food for eight days.
By then, Mr Zeng, who works in cleaning services, no longer had any rations left.
Seniors like him face many challenges trying to abide by Covid-19 regulations, even as the Government has simplified the rules.
The latest guidelines announced on Saturday said home recovery will be the default arrangement for everyone except partially vaccinated or unvaccinated individuals aged 50 and above, vaccinated seniors aged 80 and above, and children four years and below.
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