At the start of the pandemic, our UAE hotels conducted a detailed risk assessment of every individual location, whereby they fully assessed the journey of their customers and staff. By understanding this in detail, they then implemented the necessary hygiene and safety controls, systems and protocols required by law. These include:
SOCIAL DISTANCING
Our hotels have measures in place to address how to keep people safe in situations such as:
When they are in queues, (at check in, etc.)
At touch contact points such as toilets, the gym, picking up room keys safely, using the lifts and corridors
Where food is provided, such as their restaurants, delivering room service and outdoor eating areas
The well-loved breakfast buffet has even been upgraded for safety, whereby most restaurants will serve you over a counter, rather than allowing people to share the serving spoons to help themselves.
SIGNAGE TO HELP GUESTS STAY SAFE
All hotel guests now benefit from clear signage to let them know:
Where to use face masks
How to socially distance (with the use of floor stickers in elevators and other communal areas)
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