Rajasthan Sampark — Playing Key Role in Public Grievance Redressal
eGov|August 2018 - Digifest

One of the significant projects launched by the Government of Rajasthan is “Rajasthan Sampark” which aims to enable the common man to reach the departments of the State Government to address their queries and concerns, through Information Communication and Technology (ICT) interventions, observes Elets News Network (ENN).

Rajasthan Sampark — Playing Key Role in Public Grievance Redressal

An Initiative Empowering Citizens

As part of the unique initiative, a centralised platform, where any citizen of the State can lodge his or her grievances to the respective departments, has been provided to all citizens.

The whole mechanism primarily consists of a State-level call centre with integrated web portal which acts as a single point of contact for addressing and redressing various citizen-centric queries and grievances related to government services.

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