The outage caused by sabotage of a Frontier Communications fiber line left local officials in Navajo and Apache counties fuming about what they called a pattern of problems that leave people out of touch and potentially vulnerable.
“You go from 2022 to the 1800s,” said Lance Spivey, police chief in St. Johns, a small town near the New Mexico border that lost services.
A spokeswoman for Frontier says the company worked to restore service as quickly as possible.
The troubles began around 3 p.m. on Saturday (11), when someone shot a crucial fiber line in three places across 3 miles (4.8 kilometers) near Woodruffin Navajo County. The outage knocked out internet and cellphones that use Frontier’s infrastructure across much of the area. Service returned intermittently until being fully restored on Monday (13), Spivey said.
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