Manoj Agrawal: Should CEOs augment their focus from job satisfaction to job happiness? What impact would that create?
Asit Rath: In recent times, workplaces have been subject to innumerable challenges, including the pandemic outbreak, economic uncertainties, the great resignation wave, and much more. From working at the office to working remotely and then switching to a hybrid working model, while embracing digital transformation to sustain business operations, businesses had to overcome productivity volatility, lower job satisfaction, and employee morale.
To ensure the success of their company, CEOs must constantly assess not only how satisfied but how happy their employees are with the work. CEOs who foster a culture of happiness in their workforce establish the foundation for success and profitability.
Building a company that supports each employee's success and unites them with the company's purpose is crucial. Some of the most crucial aspects that affect an employee's job happiness are workload, performance reviews, flexible work policies, recognition, and opportunities for career growth.
To build and grow the competitive talent pool, CEOs must include employee engagement in their KRA. Employees who are happy and satisfied are a huge advantage to the company for a variety of reasons, including:
Higher Productivity - Naturally, happy employees would feel more invested in the success of the firm and work harder to make it happen. Due to their desire for everyone to succeed in their job, they will also volunteer their assistance to others.
Better Customer Service - Satisfied employees tend to be happy people in general, which makes them more likely to provide friendly customer service. Customers will be pleased to see them proudly representing your business.
Esta historia es de la edición January 2023 de Banking Frontiers.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor ? Conectar
Esta historia es de la edición January 2023 de Banking Frontiers.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor? Conectar
Finance gears up for festivities
BFSI companies are charging their online and omnichannel strategies with personalized festive deals this season:
Non-cash transactions can touch a phenomenal level by 2028
Capgemini Research Institute’s World Payments Report 2025 highlights the era of account-to-account an instant payments:
The Confluence of Artificial Intelligence and Cybersecurity: AI as the Game Changer
In an increasingly interconnected world, safeguarding our digital assets has become paramount. Enter the dynamic duo: Cyber security and Artificial Intelligence (AI).
A new trinity in digital lending space
Three platforms in the lending space are poised to change the way lenders offer credit and borrowers access funds in India:
Finance gears up for festivities
BFSI companies are charging their online and omnichannel strategies with personalized festive deals this season:
Small MFI, International Engagements
Mitrata Inclusive Financial Services in the midst of transformation growth
MFIs: Big Impact Big Changes,
Even as MFIs are fueling economic growth for the underprivileged, what is interesting is that they are transforming themselves in areas like HR, technology, funding, leadership, collections, and more. Banking Frontiers presents the initiatives and initiatives at 9 such organizations:
Climate Risk Forum for CROS
Excerpts from a discussion on shaping the future of climate change resilience in India:
Seamless Supply Chain Finance
Deep insights emerge from this fireside chat at NBFC's Tomorrow Conclave.
Star Health sees strong demand from the IT sector
Biju Menon, Chief Business Officer at Star Health Insurance, looks at the evolution of employee health insurance from multiple perspectives: