Making Hospitality Inhospitable for Pests
Hotel Business Review|May - June 2023
The presence of pests in the hospitality industry has always been unacceptable. Bed bugs have been a bane for hotels. Let’s take a look at some of the procedures being adopted by the industry or should be adopted by the industry to checkmate these pests.
Making Hospitality Inhospitable for Pests

Jokes aside, hospitality sector cannot afford to have pests. Hotels, irrespective of their size and category, have to observe strict vigilance to prevent pests if they want to continue having guests. No guest would like to have the company of bed bugs or cockroaches or any other pest. Whether guests are staying overnight at your hotel, visiting your restaurant to eat dinner, or having a couple of drinks at your bar to unwind, you want to present a clean, tidy environment where they feel comfortable.

Perhaps nothing chases away your guests faster than sharing their stay with unwanted pests. Pest control should be a zero-tolerance zone in the hospitality industry. Hotel and Restaurant Managers must do everything they can to keep pests away from the guests. Birds pooping on the pool deck are a highly irritating sight; mice in the lobby are an embarrassment; cockroaches in the kitchen are a nightmare; whereas bed bugs in the guest rooms can be construed as nothing short of a disaster for the hospitality property concerned. Particularly in this age of powerful social media and 24x7 news channels, the presence of pests in hotels can easily become news before they get detected by the hotel's management.

However, with guests checking in daily from all over the world, pest problems are hardly uncommon in hotels and motels. With round-the-clock activity, restaurants, meeting rooms, guest rooms and numerous storage areas, hotels present unique challenges when it comes to pest control.

Bed Bugs

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