That usually means a transaction that is seamless and stress-free as possible throughout the whole process. Your client’s experience is what keeps them not only coming back, but gets them to recommend you to their friend and family.
The key to creating a great experience is anticipating your client's needs. They are relying on your professionalism and expertise. By showing you can not only anticipate their needs but have insight into any potential problems that might arise, they will have complete confidence in you. Achieving that level of trust is the key to a transaction that is as stress-free as possible.
GET TO KNOW YOUR CLIENTS ON A PERSONAL LEVEL
From the moment, you meet a potential client, your goal should be to find out not only what they are looking for as far as their real estate goals, but who they are as a person. Listening and asking the right questions from the start is one of the most important aspects of the job.
You almost have to become an amateur psychologist, really honing in on the emotional reasons behind their real estate transaction.
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Esta historia es de la edición British Columbia de Top Agent Magazine.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
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MANDY NICHOLS
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DANIELLE GIANNOTTI
Top Agent Danielle Giannotti is one of five team members on the TRU Real Estate Group with RE/MAX Preferred Realty Ltd., servicing clients in Windsor-Essex County
