As the world continues to explore the potential of generative AI, a new paradigm is emerging in the field of artificial intelligence—Agentic AI. This innovation is poised to redefine how AI interacts with both enterprises and individuals, introducing unprecedented levels of autonomy and decision-making capability.
Agentic AI refers to systems capable of acting independently, making decisions with minimal human supervision. These AI agents can perform complex tasks across various domains, from customer service to sales and marketing, opening new possibilities for automation.
Industry leaders are taking note. At Nvidia's recent Q3 earnings call, CEO Jensen Huang highlighted the transformative potential of Agentic AI. "AI agents in the future will reason and interact with humans in more meaningful ways," Huang said, emphasizing Nvidia's commitment to leading this space.
Research firms like Gartner also predict rapid adoption. A recent report says, "By 2028, 33 percent of enterprise software applications will include Agentic AI, up from less than 1 percent in 2024."
Agentic AI is also gaining traction among Indian startups, which are leveraging it to revolutionize operations for large clients. GupShup, a conversational AI platform, sees immense potential in transforming traditional chatbots into highly capable virtual assistants.
"Agentic AI enables a human-like experience on the front end—using text, voice, and multimodal interfaces—while the backend leverages large language models (LLMs) to process and query complex data," said Gaurav Kachhawa, Chief Product Officer at GupShup.
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