Underlying cause of outage fixed, says Microsoft
Business Standard|July 20, 2024
A worldwide tech outage crippled industries from travel to finance on Friday before services started coming back online after hours of disruption, highlighting the risks of a global shift towards digital, interconnected technologies.

A software update by global cybersecurity firm CrowdStrike appeared to have triggered systems problems that grounded flights, forced some broadcasters off air and left customers without access to services such as healthcare or banking.

US President Joe Biden had been briefed on the outage, a White House official said.

CrowdStrike CEO George Kurtz said on social media platform X that a defect was found "in a single content update for Windows hosts" that affected Microsoft's customers and that a fix was being deployed.

Microsoft said later on Friday that the issue had been fixed.

But even as companies and institutions began restoring regular services, experts said the cyber outage revealed the risks of an increasingly online world.

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