AIR PASSENGERS FACED a turbulent year as flight delays soared, leaving them significantly worse off compared to the previous year. Despite an aggressive fleet expansion by airlines to meet burgeoning travel demand, operational inefficiencies marred the flying experience for the majority of the travellers.
Between January-November, one in every three domestic flights (33%) was delayed, according to the Directorate General of Civil Aviation (DGCA). This marks a stark deterioration from 2023, when only 22% of flights by the country's top six airlines faced delays during the same period.
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