5G network issues: Trai starts consultation on service quality
Financial Express Mumbai|August 19, 2023
THE TELECOM REGULATORY Authority of India (Trai) on Friday issued a consultation paper to review the quality-of-service standards for telecom operators and broadband service providers.
JATIN GROVER
5G network issues: Trai starts consultation on service quality

The consultation comes after Trai received a number of complaints from the subscribers regarding call drops and other network related issues especially after rollout of 5G services, it said.

With the increase in coverage of 4G and 5G networks in the country compared to the 2G and 3G networks, there is a requirement of stringent performance benchmarks to improve consumer experience, especially related to call drops.

"Even with widespread coverage of 4G networks in the country and rollout of 5G services, there are increasing number of complaints of call drops, call muting, low data throughput etc which raises question marks on the network design and provisioning of required network resources," Trai said.

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