The new system looks to take into account changes in consumer behaviour resulting from, among other things, the launch of quick deliveries across segments, from groceries and medicines to cosmetics and fashion, they added.
The platform aims to offer a seamless and user-friendly experience, allowing consumers to file complaints, track their status, and even appear for hearings through the app or portal, the first person said.
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India has every reason to be proud: Shahana on Santosh being shortlisted for Oscars nom
Actor Shahana Goswami's film Santosh, has inched closer to being nominated for the International Feature Film category in the 2025 Academy Awards.
Kapil Sharma says 'Don't spread hate' amid criticism for alleged racist remark against Atlee
Comedian-talk show host Kapil Sharma has been facing intense criticism for seemingly making a joke about filmmaker Atlee's appearance on his comedy-talk show, The Great Indian Kapil Show.
Ashwin: Player who never believed in playing it safe
The off-spinner decided to retire from international cricket at the end of the third Test against Australia
UP Police announce ₹25,000 reward for accused in Sunil Pal, Mushtaq Khan abductions
The Meerut Police in Uttar Pradesh has announced a reward of ₹25,000 for information on Lavi Pal, the main accused in the abductions of comedian Sunil Pal and actor Mushtaq Khan.
Rain plays spoilsport as Test ends in draw
India escaped with a crucial draw in the weather-hit third Test against Australia after intermittent rain wiped out the majority of play on Day 5, leaving the five-match series tantalisingly locked at 1-1.
Will go to MCG with confidence: Rohit lauds late order fightback
Indian skipper Rohit Sharma hailed the resilience of the lower-order batters after his team managed to salvage a crucial draw in the rain-hit third Test against Australia here on Wednesday, saying it has given the side renewed confidence for the remaining series.
INDIA TO FACE PAK IN INAUGURAL KHO KHO WORLD CUP OPENER ON JAN 13
Hosts India will face arch rivals Pakistan in the opening match of the inaugural Kho Kho World Cup on January 13, the organisers announced on Wednesday.
With T20I series on line, India look to make amends vs WI
India will look to make amends in all areas and counter the West Indies' power game when the two teams face off in the decider of the women's T20I series on Thursday, with regular skipper Harmanpreet Kaur's participation still shrouded in uncertainty.
NET DIRECT TAX COLLECTION GROWS 16.45% TILL DECEMBER 17
Net direct tax collection grew 16.45% year-on-year (y-o-y) to over ₹15.82 lakh crore till December 17 this fiscal, buoyed by higher advance tax mop-up, government data showed.
Institutional investments in Indian RE hit peak at $8.87 bn
Institutional investment in Indian real estate (RE) rose 51% to a record $8.87 billion during 2024 as investors look to encash strong demand for housing, office and warehousing properties, according to JLL.
