TIRED from a fun-filled week of partying in Magaluf, Louise Mckernan and her friends felt ready to go home.
The group packed up their belongings and headed for Palma de Mallorca Airport on Sunday, July 16.
All four scanned their boarding passes at security without any issues and waited patiently at their gate for the flight to Manchester.
But when they were called up to board their plane, one member of the group couldn’t scan their boarding pass.
The others then attempted to scan their Ryanair passes but were told they were all invalid.
Confused Louise, 19, says she asked a Ryanair staff member for help and claims she was told to stand to the side of the queue and wait.
As they waited, staff allegedly boarded everyone onto the flight and closed the gate, meaning the group were no longer allowed onto the plane.
Louise says she asked a staff member for help again and was told the group would not be boarding as they had checked themselves out of their flight.
Louise, from Westhougton, Bolton, says this was not possible.
She now believes the flight was overbooked and they didn’t get on because they were near the back of the queue. However, approached by the M.E.N. with Louise’s claims, the budget airline insists the group ‘unchecked themselves’ from the flight.
Esta historia es de la edición July 30, 2023 de MEN on Sunday.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor ? Conectar
Esta historia es de la edición July 30, 2023 de MEN on Sunday.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor? Conectar
Howhasit come to this for Pep's 500th game?
PEP Guardiola should be in the ultimate honeymoon period.
No surprise McAtee eyes exit in January
CITY and James McAtee both made clear that they wanted to make things work this season. Despite City's title defence crumbling around him, however, McAtee has had a front row seat to the season rather than an active role.
Maguire risks ban in Magpies fixture
UNITED know they will be without several key players when they return to Premier League action to face Newcastle.
'I want to make history at United'
AMAD Diallo 'wants to make history' with United as he aims to help Ruben Amorim turn around the club's fortunes.
Sutton tips 'rubbish' Reds to lose
NEWCASTLE United will make it four wins in a row when they take on United because Ruben Amorim's side are 'rubbish'.
United have to face up to Old Trafford nerves
HOW will the nerves be tomorrow night then? In the wake of Manchester United's pre-Christmas defeat to Bournemouth, Ruben Amorim identified nervousness and anxiety as a problem to be overcome, for his team and the supporters.
Ronaldo 'will be owner of big club'
UNITED legend Cristiano Ronaldo has announced his intention to buy a football club after he retires from professional football.
Council tax needs overdue overhaul
WHILE festive shoppers have been deciding what to buy in the last few weeks, under-pressure local politicians across Northern England are weighing up which public services they can still afford to run.
Claims of a 'fix' with no elections due in 2025
THERE will be no elections held in Greater Manchester in 2025.
Family takes on DIY SOS to build a home for Gary
THE family of a man left disabled after suffering a stroke say they've been left 'blown away' by people's kindness after deciding to build a specially adapted house for him to live in.