Fraud blocked – bank

Many fraud modus operandi we block without customers knowing Standard.

- Faizel Patel

Standard Bank is adamant that there hasn't been a security breach in its systems, despite numerous customer complaints reported online.

Several Standard Bank customers, including three-time Comrades Marathon winner Gerda Steyn, took to the X platform, saying they had been victims of fraud and were unable to access the bank's call centre.

"Trying to report fraud Standard Bank, but nobody picking up the phone... been on hold for over an hour already!" Steyn posted.

Standard Bank's chief risk officer for personal and private banking Thabani Ndwandwe told Newzroom Afrika there has been no breach of its system.