Hannah Jacobs, from Barking, east London, who had been severely allergic to dairy, fish and eggs since she was a toddler, died within hours of taking a sip of the drink on 8 February 2023, east London coroner's court was told.
Assistant coroner Dr Shirley Radcliffe said there had been a "failure of communication" between Hannah's mother and the coffee shop staff, which led to hot chocolate that was made with cow's milk instead of soya milk being served.
Radcliffe said: "The root cause of death is a failure to follow processes in place to discuss allergies combined with a failure of communication between the mother and the barista." The coroner also noted that on the day of her death, "neither Hannah nor her mother were carrying an EpiPen that had been prescribed".
A postmortem found Hannah had died after suffering a hypersensitive anaphylactic reaction triggered by an ingredient in her hot chocolate.
In a statement read by her lawyer outside the inquest, Hannah's mother, Abimbola Duyile, said treating allergy training as a "tick box exercise" was not acceptable.
Esta historia es de la edición August 17, 2024 de The Guardian.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor ? Conectar
Esta historia es de la edición August 17, 2024 de The Guardian.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor? Conectar
"They can't get away scot-free' EFL wants to charge Leicester with PSR breach if relegated
The English Football League wants to charge Leicester over the alleged breach of profitability and sustainability rules (PSR) the Premier League was blocked from pursuing this month, if the club are relegated.
Rodgers’ star on rise again as rampant Celtic extend perfect start
This proved a modern day Celtic Park rarity.
City off-colour as Gündogan's late misses hand dogged Inter a point
Manchester City know only too well how tough a nut Inter are to crack.
Significant ankle damage rules Ødegaard out 'for a while'
Mikel Arteta has confirmed that Martin Ødegaard has damaged ankle ligaments and will be sidelined \"for a while\" after the Arsenal captain was injured on international duty.
Salvatore Schillaci, 1964-2024 Italy mourns its goalscoring hero from 1990 World Cup
Tributes have been paid to Salvatore Schillaci after the former Italy forward died at the age of 59.
Captain Brook hands rebooted England licence to entertain
In one sense the five-match ODI series between England and Australia that starts in Nottingham today is slightly lacking in wider context.
'Any free time, I'll go fishing.My missus thinks I'm a bit weird'
Ollie Sleightholme, who is geared up for title defence, explains how angling relieves the pressures Northampton's
Itoje rejects Jones’ claims he is not suited to captaincy
Maro Itoje has rejected claims by the former England head coach Eddie Jones that he is \"very inward-looking\" and not suited to Test captaincy, after being unveiled as Saracens' skipper.
Floods and tears Worcestershire dig deep to shine despite adversity and tragedy
Somerset could still win their first County Championship title, while Surrey remain on for the three-peat.
Remote working Like it or loathe it, WFH looks like it is here to stay
Four years ago when the world of work was upended by the Covid pandemic, confident were made predictions that a permanent shift in remote working would follow the removal of lockdown restrictions.