Morrisons offers discounts after IT glitch affects orders
The Guardian|December 24, 2024
Morrisons' technical troubles may affect delivery orders as well as holders of the chain's loyalty card
Mabel Banfield-Nwachi
Morrisons offers discounts after IT glitch affects orders

Morrisons shoppers have been left unsure whether their Christmas orders will arrive on time after the supermarket chain was hit by IT problems, prompting the retailer to offer discounts.

The supermarket is giving loyalty card holders 10% off an entire shop today after a glitch hit the promotional scheme, and it has discounted prices on some items for all shoppers.

It apologised to customers for the "system issues" that meant many could not access the More card's lower prices at the till, and said some click-and-collect orders had also been affected.

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