Passengers who use ride-hailing apps Grab, Gojek, Tada and ComfortDelGro's CDG Zig will pay more per trip from 2025 when the four operators hike platform fees, a move they say is meant to cover costs arising from the upcoming Platform Workers Act.
Grab, the largest ride-hailing firm here, will raise its platform fee by 20 cents from 70 cents to 90 cents per trip from Jan 1.
In an e-mail announcement to its users on Dec 24, Grab said this increase will account for contributions to its workers' Central Provident Fund (CPF) accounts, work injury compensation and other welfare initiatives.
Similarly, Gojek will raise its platform fee by 30 cents to 50 cents per trip starting from Jan 1. This is up from the current 60 cents to $1 per trip. The operator, which announced this on its website, said the revised platform fee will range from 90 cents to $1.50 for every trip.
ComfortDelGro, the largest taxi operator in Singapore, will follow suit and raise its platform fee by 30 cents to 50 cents, from a flat rate of 70 cents to a range of $1 to $1.20 based on distance travelled and travel time.
Likewise, Tada said in an e-mail to its customers that it would raise its platform fee by 50 cents, before goods and services tax. This means that its platform fee will go up from the current range of 55 cents to 75 cents to a new range of $1.05 to $1.25 from Jan 1, before GST.
Grab, Gojek and Tada also said they will extend a "driver fee" charge beyond 2024.
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