UOB launches programme for employees to pivot to new roles

Bank also introduces two-year AI and data analytics training with mentorship

- Rosalind Ang

UOB employees can transition to new roles within the bank under a new programme that was launched on Oct 11.

Under the Better U Pivot programme, participating employees will be able to switch to jobs in areas such as risk and compliance or sales and customer experience.

The bank will provide up to 500 opportunities over two years for employees in operations and administrative roles.

Participants for the programme are chosen based on their needs, such as those whose jobs may be impacted by developments like digitalisation or automation enhancements.

Selected employees will undergo 12 months of training, with customised learning paths that include structured on-the-job training and upskilling opportunities, including courses by external parties.

They will also receive close mentorship from designated coaches and hiring managers, who will provide guidance and wellness support as the employees adjust to their new roles.

Better U Pivot was launched at UOB's annual employee festival held on Oct 11 at UOB Plaza 1.

Ms Sherlyn Yong, 28, was among those who joined the pilot of the programme, which took place in 2021.

She joined UOB in 2015 as a customer service assistant and is now an anti-financial crime operations analyst at the bank.