A psychiatrist, who runs a virtual mental health practice in Maryland, saw his business hobbled as some of his virtual assistants and therapists couldn’t either make phone calls or log on to their computers. And a restaurant owner in New York City was worried about how he was going to pay his vendors and his workers.
Businesses from airlines to hospitals have been grappling with a faulty software update that caused technological havoc worldwide last week, and its repercussions continued through the weekend. The breadth of the outages highlighted the fragility of a digitized world dependent on a few providers for key computing services.
But the problem appeared to divide those affected into haves and have-nots. Major customers of Microsoft and CrowdStrike are getting IT support to resolve the issues, but many smaller businesses whose Windows PCs may have received the problematic update are still struggling.
Take Tsvetta Kaleynska, owner and founder of the Manhattan-based consumer insights company RILA Global Consulting, which has Fortune 500 clients. As of Saturday, she resolved the payroll issue and she got an extension until Monday on the research project. But the prospective client will not move forward with the new contract, cutting her annual earnings by nearly 25%, she estimated. The problem: she couldn’t sign the contract because Docusign, which runs on Microsoft software affected by the faulty update, was down.
“If I were part of a big company, then I would be able to delegate and get support from computer science or security services,” Kaleynska said. “But as a small business owner, I am depending only on myself. It’s pretty devastating.”
On top of Kaleynska’s business issues, she had to bring her ill daughter to a local hospital Friday because the hospital’s phone lines were down.
Esta historia es de la edición July 26, 2024 de AppleMagazine.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor ? Conectar
Esta historia es de la edición July 26, 2024 de AppleMagazine.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor? Conectar
CHINA'S CATL FORMS JOINT VENTURE WITH STELLANTIS TO BUILD ELECTRIC VEHICLE BATTERY FACTORY IN SPAIN
Chinese electric battery company CATL and automaker Stellantis will build a major battery factory in northern Spain, the partners announced this week.
TIKTOK ASKS FEDERAL APPEALS COURT TO BAR ENFORCEMENT OF POTENTIAL BAN UNTIL SUPREME COURT REVIEW
TikTok asked a federal appeals court on Monday to bar the Biden administration from enforcing a law that could lead to a ban on the popular platform until the Supreme Court reviews its challenge to the statute.
META SHAREHOLDERS SEEK SANCTIONS FOR SANDBERG, ZIENTS FOR DELETING CAMBRIDGE ANALYTICA EMAILS
2018 shareholder lawsuit that alleged Facebook officers and directors violated both the law and their fiduciary duties in failing for years to protect the privacy of user data.
BOEING LAYS OFF HUNDREDS IN WASHINGTON AND CALIFORNIA AS PART OF CUTS ANNOUNCED PREVIOUSLY
Boeing has laid off hundreds of additional employees in Washington state and California as part of planned cuts that will eventually reduce the company’s workforce by about 17,000.
NASA PUSHES BACK ASTRONAUT FLIGHTS TO THE MOON AGAIN
NASA announced more delays in sending astronauts back to the moon more than 50 years after Apollo.
BILLIONAIRE WHO PERFORMED THE FIRST PRIVATE SPACEWALK IS TRUMP'S PICK TO LEAD NASA
A tech billionaire who bought a series of spaceflights from Elon Musk’s SpaceX and conducted the first private spacewalk was nominated by President-elect Donald Trump to lead NASA.
FROM 'LOVE ACTUALLY' TO 'BLACK DOVES' WITH BEN WHISHAW, KEIRA KNIGHTLEY HAS YOUR CHRISTMAS COVERED
Keira Knightley starred in one of the most popular Christmas films of the 21st century, the 2003 romantic comedy “Love Actually.”
FORTNITE PLAYERS 'TRICKED' INTO UNWANTED PURCHASES ARE STARTING TO GET REFUNDS. HERE'S HOW TO APPLY
U.S. consumers who were “tricked” into purchases they didn’t want from Fortnite maker Epic Games are now starting to receive refund checks, the Federal Trade Commission said this week.
CHINA'S BAN ON KEY HIGH-TECH MATERIALS COULD HAVE BROAD IMPACT ON INDUSTRIES ECONOMY
China has banned exports of key materials used to make a wide range of products, including smartphones, electric vehicles, radar systems and CT scanners, swiping back at Washington after it expanded export controls to include dozens of Chinese companies that make equipment used to produce advanced computer chips.
'MOANA 2' CRUISES TO ANOTHER RECORD WEEKEND AND $600 MILLION GLOBALLY
The Walt Disney Co.’s animated film “Moana 2” remained at the top of the box office in its second weekend in theaters as it brought in another record haul.
