The CRM (Customer Relationship Management) market in India has been growing steadily over the past few years. With the rise of e-commerce and the increased adoption of digital technologies, more businesses are realizing the importance of managing customer relationships effectively.
According to a report by MarketsandMarkets, the CRM market in India is expected to grow from USD 1.5 billion in 2020 to USD 4.2 billion by 2025, at a CAGR of 23.2% during the forecast period. The report attributes this growth to factors such as increasing customer expectations, the need for automation in sales and marketing, and the growing adoption of cloud-based CRM solutions.
Esta historia es de la edición April, 2023 de PCQuest.
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