According to the National Highway Traffic Safety Administration, there were 894 vehicle safety recalls in the United States for 2023. While many recalls require hardware updates, there are others for which an over-the-air, or OTA, software update is the remedy.
What you need to know:
WHAT'S AN OTA UPDATE?
An OTA update is pushed out to vehicles via a wireless connection and typically installed automatically, much like getting an update on your smartphone or personal computer. For instance, the 2023 Tesla Model Y has 12 recalls listed on the NHTSA site; at least half of them list OTA updates as the solution. That's a win-win for the automaker and the consumer because offering a quick and no-cost repair helps the automaker maintain positive customer satisfaction ratings.
"Vehicles have advanced to a degree we've never seen before," Ivan Drury, an auto analyst, said in an interview with ABC News. He says high-tech features such as self-driving capability and backup cameras are included in a wide swath of issues that recalls cover.
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