BPO Outsourcing supplement - Winter 2015 supplement

In this issue

A question of process (and more robots), Rise of the BPO bots - Guy Kirkwood asks if BPO could morph into BPA because of the impact of robotics, Poppy appeal: RPA at BPO service providers.

BPO Outsourcing supplement Magazine Description:

"Professional Outsourcing Magazine’s readers are discerning, senior people, often at board level internationally. They will either be on the buy side or supply side of the sourcing equation and they want to be informed and challenged in equal measure.

On our pages they will find examples of best practice researched by top analysts and academics across all continents. Recent issues have contained contributions from the London School of Economics, Loughborough University’s Centre for Global Sourcing and Strategy, Everest, Horses for Sources, IDC, Gartner as well as academics from the US, South Africa and elsewhere in the world. We have included case studies researched by our independent editorial team rather than finessed by any publicity department, and we have an industry-standard legal column in every issue which addresses contractual and other matters.

Professional Outsourcing Magazine has been running for over five years and covers business process outsourcing, shared services, robotic process automation and a great deal else. Coming out quarterly it also contains a regular supplement on a given topic: recently we’ve looked at right shoring, cloud and contact centers. We will continue to bring readers the best articles by the best experts, both established and emerging, presented by an editor with background in the Guardian and New Statesman and a design and production team of the same pedigree.

If you want a global, articulate voice that treats the outsourcing industry as intelligent adults, this quarterly magazine is essential reading."