Equestrians are encouraged to talk to their insurers and avoid listening to hearsay during the coronavirus pandemic.
As rumours spread online, insurers have assured clients they will consider cases carefully – and that they are there for guidance and advice, including on how premiums could be reduced.
A spokesman for SEIB Insurance Brokers told H&H communication is key in these unprecedented circumstances.
“Talk to your insurer and keep them informed of any relevant changes to circumstances,” she said. “SEIB is continuing to service clients and is in constant communication with insurers.”
Clients have raised questions such as whether the 12-month window in which to claim could be extended while vets and those providing alternative therapy are unable to carry out routine work.
“All our insurers have said they will look at claims on an individual basis. If a client is concerned, they should let us know how their horse’s treatment or recovery has been affected and SEIB can put it to the insurers,” the spokesman said.
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