Disruption is as old as history. It happened from when the Mesopotamians invented the wheel, to the Steam Age and then on to the Industrial Age. But, unlike in the past, today’s technology is disrupting a wide swathe of industries in a manner that has simply no precedence.
Robots are taking away repetitive jobs, drones are delivering goods and blockchain is being used for financial services, cross-border payments and supply-chain sensors. Once 5G services become the norm over the next couple of years, more and more devices will talk to each other, providing organisations with humongous amounts of data.
Be it retail, healthcare, education, finance or even homes, technology is providing the consumer a totally different experience. It all finally depends on an idea that changes the way things have been done all along. Industry 4.0, as it is now called, is driven by automation, machine learning, autonomous systems and Internet of Things.
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