Getting Rid Of A Toxic Leader

Toxic leaders affect companies, and governments. Here’s how to deal with them.

- Linda Ronnie

Toxic leadership is characterised by a number of familiar traits: unwillingness to take feedback, lying or inconsistency, cliquishness, autocracy, manipulation, intimidation, bullying, and narcissism. The toxic leader can – if allowed to run rampant for long enough – destroy organisational structures over time and bring down an entire organisation. This applies to countries too.

There are a number of reasons for this. The most obvious is that a toxic leader can influence organisational culture through aversive action. This can include flouting organisational processes, rewarding loyalty over competence, normalising socially unacceptable behaviours like infighting, and by breaking down trust and eroding clear lines of authority.

A toxic leader’s other, more insidious, influence is through what they do to the relationships between people around them.

Psychologists Paul Babiak and Robert Hare describe how two factions typically develop in an organisation once the deviant leader’s ascent has begun. One faction consists of supporters, pawns and patrons. The other is made out of people who remain true to their principles, realising they have been used and abused, or that the organisation whose ultimate goals they still support is in danger.

If it sounds familiar it’s because South Africans are spectators to exactly this kind of factionalism. In recent months pro- and anti-President Jacob Zuma factions have been involved in increasingly energetic mudslinging matches.

For many, Zuma represents the quintessential toxic leader. Whether one is for or against the president, it remains that he’s at the very least a controversial figure, and criticism of him has been known to lead to reprisals.