The pandemic has been around for more than a year now and dealing with it, has been a huge challenge for the retail industry, with each passing day. Back in 2020, many businesses were bright-eyed and ready for new opportunities. Retailers never imagined that by late March their doors would be forced closed and, in some cases, never reopen. But many of the retail players quickly rose to address the challenges - necessary to adapt and continue to serve their customers. One thing resonated throughout the year – resilience.
To understand the challenges and new roadmaps and constraints related to transformed e-commerce and Omnichannel retail, the fourth session of ‘Omnicomm Intelligence Series’, powered by OMUNI, discussed the necessary changes and themes basis a roundtable session.
This episode of the ‘Omnicomm Intelligence Series’, saw retail leaders sharing the lessons they have learned, how they have grown, and prevailed to enhance the retail customer experience embracing process and technology improvements in the last one year. The session titled, ‘Surviving The Pandemic- Lessons Learned In Online Retail,’ was moderated by Mukul Bafana, CEO & Co-founder, OMUNI.
The other panelists were:
Sumit Dhingra, VP & GM - India & South East Asia, Crocs
Ayush Tainwala, ED, Bagzone Lifestyle
Lavin Lekhraj, Director, Cottonworld
Mukul Bafana opened the discussion by introducing the panel and asked them to express their observation on the transition of retail and express the thought process from their brand perspective on grounds of the current scenario.
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
Leading The AI Revolution In Retail
As a leader in AI-driven retail intelligence, Sadique Ahmed, CEO, Pathfinder, understands the power of technology when it comes to improving and personalising the shopping experience for all.
Flipkart Deployed Over 10,000 Electric Vehicles in the Delivery Fleet
E-commerce major Flipkart on Monday said it has deployed over 10,000 electric vehicles (EVs) in its delivery fleet as part of a phased integration of EVs in the last mile delivery over the past few years.
Trent Q2 Profit Grows 47% to 335 Cr
Tata Group retail firm Trent Ltd. reported a 46.9% growth in its consolidated net profit to ₹335.06 crore for the second quarter ended September 2024.
Zomato, Swiggy Hike Platform Fee in Certain Cities Amid Festive Season
Online food delivery platforms Zomato and Swiggy hiked platform fees in certain cities amid the festive season. The two rivals are now charging ₹10 as a platform fee in the national capital.
The Evolution of Retail in North India
Emerging Hotspots, the Rise of Malls, and the Impact of the Residential Property Boom on the Region’s Retail Landscape
Madan Retail: Fashion for Today's Man
With a rich legacy and a keen eye on future trends, the brand continues to innovate and expand, meeting the evolving needs of its customers
Special Events in Malls
Giant Peacock, Lotus, and Swan: Orion Malls' Festive Spectacle
Building a Retail Legacy on Efficiency
Founded by Hemant Agarwal and Rahul Jhunjhunwala, V-Bazaar began operations in May 2016, opening its first store in Lakhisarai, Bihar.
From Urban Trends to Rural Aisles
V-Mart, a pioneer in the value retail segment, was founded by Lalit Agarwal in 2003—well before value retail became a widely recognized term.
Defining Elegance
Dennison has carved a niche in the menswear market with a diverse range of formal and semi-formal pieces priced between ₹999 and ₹3,999.